Last updated: March 2025  |  Bis Oil DOO — Ul. 1721 No.31, Glumovo-Saraj, 1000 Skopje, Republic of North Macedonia

1. Introduction

Bis Oil DOO ("we", "our", "us") is committed to protecting the privacy and personal data of all individuals who interact with our website, webshop platforms, and services. This Privacy Policy explains what data we collect, how we use it, and your rights, in accordance with the Law on Personal Data Protection of the Republic of North Macedonia and applicable EU data protection standards (GDPR).

2. Data We Collect

We may collect: full name and company name; email address, phone number, and postal address; messages submitted through our contact form; order history and preferences on our B2B/B2C platforms; and technical data such as IP address and browser type.

3. Legal Basis and Purpose

We process your data based on: contractual necessity (to fulfil orders and deliver services); legitimate interest (to respond to inquiries and improve services); your explicit consent (e.g. newsletter); and legal obligations where required by law.

4. Data Sharing

We do not sell or rent your personal data. We may share it with trusted service providers under strict confidentiality obligations. No data is transferred outside the EEA without appropriate safeguards.

5. Data Retention

Data is retained only as long as necessary for the stated purpose or as required by law. Transactional records are generally kept for 5 years.

6. Your Rights

You have the right to access, correct, delete, or restrict processing of your data, and to data portability. To exercise your rights, contact: bisoil@bisoil.com.mk

7. Cookies

We use essential cookies for website functionality only. No advertising or tracking cookies are used without explicit consent.

Last updated: March 2025  |  Bis Oil DOO — Ul. 1721 No.31, Glumovo-Saraj, 1000 Skopje, Republic of North Macedonia

1. General

By accessing the Bis Oil website (bisoil.com.mk) and associated B2B/B2C webshop platforms, you agree to these Terms and Conditions. Bis Oil DOO reserves the right to update these terms at any time without prior notice. Continued use of the site constitutes acceptance of any changes.

2. Intellectual Property

All content on this website — including text, images, logos, product descriptions, and design elements — is the intellectual property of Bis Oil DOO or its licensors and is protected by applicable copyright and trademark law. Reproduction or commercial use without prior written permission is strictly prohibited.

3. Products, Pricing & Availability

Product listings, specifications, and prices are subject to change without notice. Bis Oil DOO makes every effort to ensure accuracy but does not warrant that all information is error-free. Availability may vary by location.

4. Orders & Contracts

Submitting an order constitutes an offer to purchase. A binding contract is formed only upon written order confirmation by Bis Oil DOO. We reserve the right to refuse or cancel any order at our discretion.

5. Limitation of Liability

To the fullest extent permitted by law, Bis Oil DOO shall not be liable for indirect, incidental, or consequential damages arising from use of this website. Total liability shall not exceed the value of the specific transaction in question.

6. Third-Party Links

This website may link to third-party websites. Bis Oil DOO accepts no responsibility for their content, availability, or privacy practices.

7. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of North Macedonia. All disputes shall be subject to the exclusive jurisdiction of the competent courts in Skopje.

8. Contact

Bis Oil DOO — Ul. 1721 No.31, Glumovo-Saraj, 1000 Skopje
Email: bisoil@bisoil.com.mk